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Recall update: phil&teds Metoo

On May 6, 2011 the CPSA issued a recall notice for the phil&teds Metoo clip-on highchair (version 1, manufactured prior to March 2010). phil&teds have issued a statement updating the recall with further details not included in the original statement from the CPSA. The text & accompanying video are included below. 

 

Metoo update - Media release

phil&teds expressed surprise at the release by the CPSC of a use warning for their version 1(manufactured prior to March 2010) metoo clip-on highchair. Since before announcing in February a worldwide voluntary upgrade of the metoo - approved by all worldwide product safety authorities except the CPSC - the company has cooperated fully, and worked diligently, with the CPSC to reach agreement on a recall to repair that is acceptable to the CPSC. It will continue to do so in the best interests of metoo users.


In the meantime, to ensure absolute clarity for metoo users, the company would like to restate the background and details of the upgrade, the nature of reported incidents, and current actions:


Since the beginning of this year the Company’s U.S. distributor, phil&teds, USA Inc., after voluntarily reporting its proposed Fast Track fix, worked with the CPSC to approve replacement parts. Thereafter the manufacturer worked with regulators around the world to do likewise. The U.S. Distributor had reported that there had been a small number of US incidents (out of several hundred thousand units sold globally) where a metoo detached from a table. Two of these incidents resulted in Injury.


Damaged product, where rubber grip pads were missing was a contributing factor in some of the incidents, as was poor connection to the table surface. Anecdotally, this may have been caused by consumers not tightening clamps tightly enough for fear of table damage. As a result phil&teds made available, to all users worldwide, a simple add-on kit consisting of rubberised table clamp socks that reduce the propensity for some users to inadequately attach a metoo and make it obvious if this part is missing or damaged.


There are only two versions of metoo chairs: the pre March 2010 version and the post March 2010 version (both of which meet ASTM and Company dynamic performance requirements). This action involves ONLY product manufactured pre March 2010, which can be distinguished by the exposed aluminum table top clamps. Version 2 metoos can be distinguished by the presence, out of the box, of rubberized ‘socks’, and black plastic ‘spacers’ on the table top clamps. If a chair is securely attached per the instructions (appropriate table, and with the clamps fully tightened) the metoo chair functions as intended.

   Product involved: Pre March 2010 metoo Note the bare aluminum table clampNOT involved: POST March 2010 metoo Note the rubberized clamp grips covering the table top clamps     

 

 Contrary to comments made in the CPSC release, phil&teds has sought CPSC approval of a recall to repair kit where the ‘socks’ were to be included as part of the replacement kit and will continue to work to secure their approval of replacement parts in the U.S. For any further information please contact email uscare@philandteds.com or call (877) 432-1641.